Processing Times Orders typically process within 1–3 days. Orders placed after [11:59PM] may be processed the next business day.
Shipping Methods & Rates We offer standard, expedited(overnight), and international options shown at checkout. Rates are calculated based on destination and carrier. Free shipping promotions apply as stated on-site.
Delivery Estimates Estimated timelines (e.g., Standard: 2 business days, Expedited(overnight): 1 business day) start after the order ships. These are estimates, not guarantees.
Order Tracking You’ll receive a shipping confirmation email with tracking once your order ships. Tracking updates depend on the carrier.
Addresses and Undeliverable Packages Ensure your shipping address is accurate. Undeliverable or refused packages may incur reshipment fees. We are not responsible for delays due to incorrect addresses.
International Shipping If offered, duties, taxes, and customs fees are the customer’s responsibility unless otherwise noted. Customs processing may extend delivery times.
Lost, Stolen, or Damaged in Transit
Marked “Delivered”: check with household members and neighbors; contact the carrier.
Damaged: keep packaging and contact us within 7 days with photos. We’ll assist with a claim and provide a replacement or refund when confirmed.
Split Shipments & Backorders Items may ship separately. Backordered items will ship automatically when available.
Restrictions Certain products may have shipping limitations due to size, weight, or regulations. Any restrictions will be noted on product pages.
