Shipping Policy (Silly Farms)
- Processing Times
Orders typically process within 1–3 days. Orders placed after [11:59PM] may be processed the next business day. - Shipping Methods & Rates
We offer standard, expedited(overnight), and international options shown at checkout. Rates are calculated based on destination and carrier. Free shipping promotions apply as stated on-site. - Delivery Estimates
Estimated timelines (e.g., Standard: 2 business days, Expedited(overnight): 1 business day) start after the order ships. These are estimates, not guarantees. - Order Tracking
You’ll receive a shipping confirmation email with tracking once your order ships. Tracking updates depend on the carrier. - Addresses and Undeliverable Packages
Ensure your shipping address is accurate. Undeliverable or refused packages may incur reshipment fees. We are not responsible for delays due to incorrect addresses. - International Shipping
If offered, duties, taxes, and customs fees are the customer’s responsibility unless otherwise noted. Customs processing may extend delivery times. - Lost, Stolen, or Damaged in Transit
- Marked “Delivered”: check with household members and neighbors; contact the carrier.
- Damaged: keep packaging and contact us within 7 days with photos.
We’ll assist with a claim and provide a replacement or refund when confirmed.
- Split Shipments & Backorders
Items may ship separately. Backordered items will ship automatically when available. - Restrictions
Certain products may have shipping limitations due to size, weight, or regulations. Any restrictions will be noted on product pages. - Contact
Shipping inquiries: info@sillyfarmss.com